Al Rajhi Bank serves over 20 million customers within the Kingdom, making it one of the most trusted financial institutions in the region. To accommodate this large customer base, the bank offers multiple communication and support channels to ensure seamless assistance for its clients. Below are some of the primary ways you can reach out to Al Rajhi
Bank for service:
Communication Channels with Al Rajhi Bank:
Phone Support: Customers can reach the bank at the number 920003344, available 24/7 across Saudi Arabia. This dedicated customer service line ensures that clients can get assistance at any time of the day or night.
Branch Visits: With over 500 branches nationwide, you can easily find a nearby branch using the bank’s website or mobile app. By selecting your geographical location, the bank will show you the nearest branch. Alternatively, you can call customer service for information or use the mobile app’s branch locator feature.
Website: The Al Rajhi Bank website offers a comprehensive range of banking services, including account management, transfers, deposits, withdrawals, and online shopping. It is an excellent platform for handling many banking needs remotely.
Mobile App: The Al Rajhi Bank mobile app allows customers to access banking services anytime, with technical support available around the clock. It’s a convenient way to manage your account, make transactions, and resolve any issues with customer service.
Email Support: If you prefer to communicate via email, you can reach out to Al Rajhi Bank at info@alrajhibank.com.sa. This option allows for more formal communication and documentation of inquiries or requests.
Important Information to Keep Handy When Contacting Al Rajhi Bank:
When contacting the bank, be ready to provide the following information to ensure the representative can assist you promptly:
Your account number.
Your full name.
Your address.
Your registered phone number.
Your date of birth.
This information helps confirm your identity, allowing the bank’s representative to offer accurate and secure services.
Filing Complaints and Followup:
If you have a complaint or need to follow up on an existing one, it’s important to provide complete and accurate details. Retain the complaint reference number for future tracking.
Bank’s Working Hours:
Al Rajhi Bank operates from 8:00 AM to 10:00 PM, Sunday to Thursday, and from 9:00 AM to 3:00 PM on Fridays. Knowing these hours ensures you can reach the bank during its available times for support or inquiries.
Al Rajhi Bank’s customer-centric approach and diverse communication channels make it easier for clients to access services and resolve issues efficiently.
19/11/2024 15:02