How to Open an Account with Emirates NBD via the Mobile App

How to Open an Emirates NBD Account via Mobile App

A complete step-by-step guide to digital account opening with UAE's leading bank

Getting Started

Emirates NBD makes opening a bank account quick and convenient through their mobile app. Follow these steps to create your account without visiting a branch.

1 Download and Install the App

Begin by downloading the official Emirates NBD Mobile App:

For iOS users: Visit the Apple App Store and search for "Emirates NBD"

For Android users: Visit Google Play Store and search for "Emirates NBD Mobile"

After installation, launch the app and select "Ready" to begin the account opening process.

2 Check the Requirements

Before proceeding, ensure you have these ready:

A clear selfie photo (without glasses or obstructions)
A valid UAE mobile number registered in your name
Minimum deposit of AED 5,000 or more for account activation
Valid Emirates ID (for UAE residents) or passport (for expatriates)
Proof of income documents (salary certificate or bank statements)

3 Verification and Account Setup

Complete these verification steps:

Enter Contact Details

Provide your UAE mobile number and email address. Verify both using the 5-digit codes sent to you.

Create a Password

Set a secure password (8-14 characters) combining:

Uppercase letters (A-Z)
Lowercase letters (a-z)
Numbers (0-9)
Special characters (e.g., !@#$%)

Example: Kaled@12244

Enter Identification Details

Provide your Emirates ID number or passport details.

Take a Selfie

Capture a clear photo of yourself smiling, without glasses or face coverings.

Scan Emirates ID

Use your phone's camera to scan both sides of your Emirates ID for authentication.

Upload Required Documents

Attach clear photos or scans of:

Proof of income (salary certificate or 3 months payslips)
Proof of residence (utility bill if different from Emirates ID)

Provide Passport Information

Enter your passport details including issuing country and expiration date.

4 Complete Personal Information

Personal Details

Fill in:

Date of birth
Nationality
Duration of UAE residency

Employment Information

Provide:

Employer name and address
Job title
Monthly income details

5 Select Account and Card Preferences

Choose Account Type

Select from options like:

Personal Account: For everyday banking
Deposit Account: For savings with benefits

Tap "Know More" for details about each account type.

Select Card Options

Choose:

Card type (standard, gold, or platinum)
Name to appear on card (as per Emirates ID)
Whether you need a credit card
Whether you need a cheque book

Provide Address Details

Enter your complete UAE address for card delivery including:

Building name/number
Area and city
Any nearby landmarks

6 Submit Additional Information

You'll need to provide:

Primary account funding source
Any additional income streams
Purpose of the account (personal use, salary, etc.)

Important: Carefully review all information before final submission. Ensure all details match your official documents exactly.

Approval Process

After submission:

Application is typically reviewed within 2 business days
You'll receive notifications via SMS and email about your application status
Once approved, you'll receive your account details and digital banking credentials
Your debit card will be delivered to your provided address within 5-7 business days